Are you interested in how students, faculty, or other customers feel about their campus or in-store experiences? Or how they interact with your online channels? Do you want the benefits of customer-driven data without the hassle of data analysis? We have a solution! The OnCampus Research team (research arm of NACS) can help you design and implement a customer service survey at your campus. All you need to do is decide what to ask (we can help with that) and how to get the survey link to your customers (email, flyers, etc.). We take care of the rest!

Benefits to Stores/ Campuses

• Our web-based surveys are easy to send to customers through email, flyers, or even the bottom of a receipt
• Assistance with customer service survey design
• OnCampus Research summary of findings—no need to do the data analysis yourself
• Timely data specific to your campus or store
• Multiple tiers of OnCampus Research assistance allow you pick the plan and services that work best for you!